PRIVACY POLICY

Cape Ardor respects and protects your privacy. Our goal is to bring to our customers the best of South African wines in a safe environment for anyone who visits and purchases our products. As a seller of fine wine and wine-related products, we are also committed to providing you the best possible online service and experience as well as the best products. The purpose of this policy statement is to fully share with you…

  • What type of information we collect
  • How your information is used
  • Details on credit card processing and storage
  • Shipping details related to our obligations and yours
  • Protection of minors and other miscellany

What type of information do we collect? How is it used?

A. When you visit Cape Ardor’s website we may collect some generic information that does not identify individual users. This is information such as which pages were visited, what products are of interest, and any feedback that our visitors choose to provide. We then aggregate this information to make improvements that facilitate a better experience for our customers.

B. Our site may use cookies to speed navigation, keep track of items, and provide you with custom-tailored content. We also use cookies to remember some of the information you’ve given us so you don’t have to re-enter it each time you visit the site. By showing us how and when shoppers use the site, cookies also help us see which areas are popular and which are not. Many improvements and updates to the site are based on data such as total number of visitors and pages viewed.

You may need to enable cookies for our site to use the full functionality. If this does not work for you, call us at +1 888 812 2543 or email at sales@cape-ardor.com, let us know when to reach you, and we’ll call you.Cape Ardor respects and protects your privacy. Our goal is to bring to our customers the best of South African wines in a safe environment for anyone who visits and purchases our products. As a seller of fine wine and wine-related products, we are also committed to providing you the best possible online service and experience as well as the best products. The purpose of this policy statement is to fully share with you…

  • What type of information we collect
  • How your information is used
  • Details on credit card processing and storage
  • Shipping details related to our obligations and yours
  • Protection of minors and other miscellany

C. When you register online with cape-ardor.com, you provide us with either partial or all of the following information:

  • First and Last Name
  • Billing Address
  • Shipping Address(es)
  • Email Address
  • Phone Number
  • Credit Card Account Number
  • Names of items and history of items you have purchased from us
  • Messages You May Choose to Include in Gift Messages (Optional)

We collect all or some of this information on the pages when you register with us. We use this information as follows:

  • We fulfill your order based on this information.
  • We provide you with information about your order (such as, whether your order has been received, processed, or shipped).
  • We sign you up for our free monthly newsletter based on the address that you specify.
  • We ask for your phone number in the event that our customer service representatives need to contact you and cannot reach you by email. We save the information about products you purchased to provide you with the best possible customer service and the most up-to-date information about your order.
  • Credit card information is used to bill you for products you have ordered.

With whom do we share information?

Nobody! Ever! We refuse to sell, rent, or share any portion of our customer database to third parties.

Credit Card Processing and Security

Shopping with cape-ardor.com is absolutely safe — you never have to worry about credit-card safety when you are shopping at our site. We guarantee that each purchase you make is protected and safe. If fraudulent charges are ever made, you will not have to pay for them.

We use the latest encryption technology to keep your personal information safe. All your ordering information — including your name, address, and credit card number — is encrypted using a secure server for maximum security. Your credit card and billing information cannot be read as it travels to our ordering system. It is stored on a secure server within our network.

Credit card transactions are processed through Authorize.net, which receives the credit card number and other personal identifying information only to verify the credit card numbers and process transactions. If you feel more comfortable doing so, you are welcome to call in your credit card information and complete your purchase by phone.

If at any time you would like to change any information in your account, just go to the “Edit Profile” link on the top banner of any page. This will take you to an area where you can updated various information. Here you can change or update your email address, username, password, billing and shipping addresses, and payment options. If you are a member of a wine club, you can optionally go to the “Edit Memberships” page.

To unsubscribe from our newsletter, simply hit the “unsubscribe” link at the bottom of any email we’ve sent, call +1 888 812 2543, or email us at info@cape-ardor.com, or uncheck your newsletter address on the “Edit Profile” page.

How does Cape Ardor LLC protect people under 21 years of age?

Bottom line, the SALE OF ALCOHOLIC BEVERAGES to persons under the age of 21 IS ILLEGAL. Do not attempt to buy alcoholic beverages from Cape Ardor LLC or cape-ardor.com if you are under the age of 21. By using this site, you are acknowledging that any alcoholic beverages will be shipped to a person who is over the age of 21. Any person who intentionally or unintentionally misrepresents his / her age in order to provide alcohol to a person under the age of 21, Cape Ardor // cape-ardor.com will assist authorities in prosecuting such person to the fullest extent of the law.

Cape Ardor LLC does not knowingly collect any personal information from minors, and we take steps to ensure that minors cannot purchase or receive alcoholic beverages from us. One of these steps is the fact that any of our shipments that contain alcoholic beverages are sent with an “Adult Signature Required” sticker on them, and the common carrier that delivers our merchandise is required to ask and check for identification upon delivery. You must be 21 years of age to order or receive alcoholic beverages from Cape Ardor LLC // cape-ardor.com. Additionally, we suggest that parents get involved with their children’s access to the Internet and our site to ensure that their child’s privacy is well protected. Selling high-end alcoholic beverages to minors is something that we have absolutely no interest in performing.

Other stuff

By using the cape-ardor.com site, you consent to the collection and use of your information by cape-ardor.com as described in this policy.

Cape Ardor LLC fully cooperates with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to release information about members who we believe are in violation of our content guidelines. We also reserve the right to report to law enforcement agencies any activities that we reasonably believe to be unlawful.

Third Party Websites

Cape Ardor LLC wants you to be aware that if / when you click on links and/or ad banners that take you to third-party web sites, you will be subject to the third parties’ privacy policies. While we support the protection of privacy on the Internet, Cape Ardor LLC cannot be responsible for the actions of third parties. We encourage you to read the posted privacy statement whenever interacting with any web site.

Cape Ardor LLC may update this policy from time to time; please check this page periodically for changes. By using this site, you signify your agreement to the Cape Ardor LLC Privacy Policy.

If you have previously registered with cape-ardor.com, you may review and update your preferences concerning whether we may contact you with information (we never sell or lease your information to other companies). Visit www.cape-ardor.com. Go to member login and choose ‘Edit Profile’ and to update your preferences.

We welcome comments and questions. Please contact info@cape-ardor.com