Shipping Policy

If you are ordering wine from the East Coast we strongly discourage you from selecting “Ground Service” as your shipping method. During the winter and summer months, weather conditions (temperature) and longer delivery times can often result in the spoilage of your order. It doesn’t make sense to invest in fine wines and then take the chance of ruining them due environmental factors during transit (faster and safer delivery generally isn’t much more expensive). We don’t make an additional profit on accelerated delivery, but we frequently recommend faster shipping options to our customers outside the West Coast.

You must be 21 years of age to order or receive wine from Cape Ardor. Any shipments containing alcoholic beverages are sent with an “Adult Signature Required” sticker, and the common carrier that delivers our merchandise is required to ask and check for identification upon delivery. This means that you will have to be present at the time of delivery.

During periods of extreme weather, your wine may take longer than specified. This is because we have no control over the temperature conditions at UPS’s warehouses. Please understand that your orders may be delayed until ideal conditions for shipment arise.

We ship by ground or air. Our prices include packaging materials.

Some of our wines are on ‘back-order’. This may mean that your order will take longer if we have to receive the wine first. Many of our products are shipped from the East Coast so please understand that we do our best to get your wine to you in a timely manner.

Cape Ardor will arrange for shipment on behalf of the buyer, to an address specified by the buyer, provided that the shipment will not subject us to the risk of any sort of legal action or other harm. If a buyer lives in a state where the direct shipment of wine by Cape Ardor violates the law, we suggest that the buyer provide an alternative address in another state or have their wine shipped to a third-party storage facility in a direct shipping-friendly state.

NOTE – If you have selected a specific shipping method such as 2-Day Air shipping, your order may not necessarily arrive two days later. It will, however, be sent via 2-Day Air service with our carrier (generally FedEx or UPS). It is extremely important to evaluate the time your order spends in transit, where we have no control over the environmental conditions.

If you have any questions please contact us at:

Customer Service
e: info@cape-ardor.com
p: +1 415 796 3514