 Cape Ardor offers extensive shipping and delivery services across the United States. Our primary shipping provider is UPS. We ship by ground or air. All orders require a 3-7 day processing period due to consolidating from several warehouses. All wine being shipped will be packed in recyclable shipping containers and are included in the cost of your shipment. Our standard shipping day is Tuesday, unless you require 3 day, 2 day or overnight shipping.If you are ordering wine from the East Coast we strongly discourage you from selecting “Ground Service” as your shipping method. During the winter and summer months, weather conditions (temperature) and longer delivery times can often result in the spoilage of your order. It doesn’t make sense to invest in fine wines and then take the chance of ruining them due to environmental factors during transit . We don’t make an additional profit on accelerated delivery, but we frequently recommend faster shipping options to our customers outside the West Coast.
You must be 21 years of age to order or receive wine from Cape Ardor. Any shipments containing alcoholic beverages are sent with an “Adult Signature Required” sticker, and the common carrier that delivers our merchandise is required to ask and check for identification upon delivery. This means that you will have to be present at the time of delivery. Some of our wines are on ‘back-order’. This may mean that your order will take longer if we have to receive the wine first. Many of our products are shipped from the East Coast so please understand that we do our best to get your wine to you in a timely manner. Cape Ardor will arrange for shipment on behalf of the buyer, to an address specified by the buyer, provided that the shipment will not subject us to the risk of any sort of legal action or other harm. If a buyer lives in a state where the direct shipment of wine by Cape Ardor violates the law, we suggest that the buyer provide an alternative address in another state or have their wine shipped to a third-party storage facility in a direct shipping-friendly state. It is not the responsibility of Cape Ardor if the receiver misses the 3rd attempt of delivery by the carrier. If the customer’s order is returned to us and the customer requests a re-ship, it is the responsibility of the customer to pay the return shipping fee. Due to certain state regulations, Cape Ardor does not permit shipments to the following states:
*Orders to the states listed above cannot be placed via Cape Ardor’s online store, please call us at +1 888 812 2543 for special instructions and additional information. NOTE – If you have selected a specific shipping method such as 2-Day Air shipping, your order may not necessarily arrive two days later. It will, however, be sent via 2-Day Air service with our carrier (generally FedEx or UPS). It is extremely important to evaluate the time your order spends in transit, where we have no control over the environmental conditions. If you have any questions please contact us at: Customer Service e: info@cape-ardor.com p: +1 888 812 2543 |
Copyright 2013 Cape Ardor LLC
